Info Lowongan Kerja Jakarta Terbaru 2024 Consultant – SAP FICO Support – ID Deloitte D3

Quality Consultant – SAP FICO Support – ID

• Higher Diploma or Bachelor degree in any relevant discipline.
• Have atleast 6-10 years’ experience working with the required application as a support team member, implementation team member or as an end-user of the application.
• Must be skilled in SAP FICO modules
• Experienced in S/4 Hana
• Cross-skilled in another module is an added advantage as we do desire our senior team members to be able to support/coach the wider team.
• Strong knowledge of integration to other related modules/sub-modules to ensure ability to understand end to end business process and work independently to derive test data/scenarios and perform testing.
• Sound understanding of business process, industry nuances and leading practices in area of focus

Consultant – SAP FICO Support – ID Requirements:

• Perform in-depth analysis and act and resolve independently on request or incidents (all complexities) raised by the Client for their ERP application within the agreed Service Level Agreements and with quality
• Identify and perform problem management to reduce re-occurring issues/incidents. Present the root cause analysis to the right stakeholders and deliver the permanent fix (where applicable) within agreed time-frames and with quality.
• Lead discussions on High Level solution design and estimations for enhancements and ensure all considerations are taken for the end-to-end solutioning. To deliver the enhancements within the agreed timeframe and with quality.
• Able to take on a Team Lead and/or a Process Expert role when required on top of the day-to-day issue resolution.
• As a Team Lead, able to monitor workload of team and where needed make necessary decisions to ensure quality and on-time delivery for the clients. Able to lead and prepare all necessary reporting for SLA Governance, Root Cause Analysis and Statuses.
• As a Process Expert, to coach and guide other team members (within team and across other AMS teams). Where necessary, to conduct training to assist in speeding up knowledge transition for team members.

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Currency: IDR

Salary Range: Rp – – Rp – per Month